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Warranty Summaries

Commercial Applications 

Q, S, M, Indigo Series Ice Machines:

  • 3 years parts and labor 
  • 5 year part warranty - compressor 
  • 5 year part and labor warranty - evaporator 

A Series Storage Bins:

  • 3 years parts and labor 

RNS12/20 Counter Top Nugget Ice Machines:

  • 2 years parts and labor 
  • 5 years for compressor parts and 2 years for labor

CNF201/202 Counter Top Nugget Ice Machines:

  • 2 years parts and labor 
  • 5 years for compressor parts and 2 years for labor

RF/RFS Series Flake Ice Machines:

  • 3 years parts 
  • 3 years labor 
  • 5 years for compressor parts and 3 years for labor

QM/ ES/ UG/ Neo/ ES Modular Model Ice Machines:

  • 2 years parts and labor 

E Series Storage Bins:

  • 2 years parts and labor 

Convotherm C4 Series Oven:

  • 2 years parts and labor

Lincoln/ Merrychef/ Garland/ Cleveland/ Frymaster/ Delfield/ Pronto Series Products:

  •  1 years parts and labor. 

Replacement Part Warranty: Following the expiration of Manitowoc’s product warranty, any replacement part purchased by the equipment owner is warranted for a period of ninety (90) days from installation date of replacement part, the compressor or evaporator is warranted for a period of one (1) year from installation date of replacement part. All parts are to be sourced through the local Distributor to qualify for warranty.

Labor warranty is to repair or replace defective components as per time and hourly rate guidelines published by Manitowoc. Does not include travel, normal maintenance, cleaning, adjustments, or correction of improper installation.

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Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree


Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service: con.kundendienst@manitowoc.com

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